Unfortunately after several years when the odour problems in Westerleigh had improved, in recent weeks there have been some significant issues, including a recurrence of smells via the sewers. I have been in contact with the Environment Agency and Wessex Water and will be meeting officials next week to discuss the next steps.

Don’t forget the Environment Agency advice if an incident occurs. They ask you to:

• Contact Dominic Sugrue of Tulip in the first instance (0117 957 6056, [email protected]) . Tulip are obliged to investigate, they must also record details of the complaint and their response. This information can be audited by the Environment Agency.
• If the odour persists and the response is unsatisfactory, please also report the odour to the Agency’s hotline (0800 80 70 60).

It really is important to report incidents as and when they happen, to give the best chance of resolving the problem.

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