Frampton Cotterell Focus Team

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Useful Christmas Info

by Claire Young on 20 December, 2018

Here’s some useful information about opening times and other changes over the festive period:

The customer services contact centre will be closed from 1pm on Monday 24 December and all day on 25, 26 and 27 December. Opening hours will be 8.45am – 4.30pm on Friday 28 December and 8.45am – 5.00pm on Monday 31 December before closing again for New Year’s Day.

The adult care contact centre opening hours differ as follows:
8.30am – 5.00pm on 24 December, 8.30am – 4.30pm on Friday 28 December and from 8.30am -5.00pm on 31 December.

When the offices are closed, calls will be diverted to a service that deals only with emergencies. You can of course continue to report problems or apply for services using the council’s online forms, which will be dealt with when staff return to work.

One Stop Shops

The council’s One Stop Shops will be closed from 1pm on Monday 24 and all day on 25, 26 and 27 December. Opening hours will be 8.45am – 4.30pm on Friday 28 December and 8.45am – 5.00pm on Monday 31 December before closing again for New Year’s Day.

Libraries

Full details of library opening times over Christmas and New Year

Recycling centres

The Sort It recycling centres will be closed on Tuesday 25, Wednesday 26 December and Tuesday 1 January. The sites will open as usual from 2 January, 8:30am to 4:30pm, seven days a week.

Waste and recycling collection changes

Waste and recycling collections will not take place on Tuesday 25, Wednesday 26 December or Tuesday 1 January. Check the changes to your collection day over Christmas and New Year.

You can find out what to do with your real Christmas tree after the festivities are over here.

Buses

Bus timetable information is always available from Traveline. You can see up to date information on Christmas services here. Don’t forget that the paper timetables don’t have the New Year’s Day buses that were introduced at the last minute.

Trains

As well as the usual timetable changes there are strikes and work on the railway to take into account this year. Find out more about GWR services here. You can find out about changes for all the operators on the National Rail site.

Pharmacies

Opening times for pharmacies over Christmas and the New Year are available here.

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